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FAQ

What's the difference between the 12cm and 14cm tiffin carriers?

Our 12cm tiffin carriers are great for children, or up to 2 adults with a normal appetite. The 14cm tiffin carriers can feed 2-3 adults with normal appetites.

How long will it take for me to receive the tiffin carriers?

We ship out all orders within 2-3 business days. After that, the courier usually takes about 3-4 working days to deliver.

Are the tiffin carriers covered by warranty?

No they don't, but we are responsible for any factory defects.

Can I put my name on the tiffin carrier?

Yes, you can, please fill in the personalization session of the order.

Are the tiffin-carriers long-lasting even after multiple washing?

Yes, the 3M vinyl stickers are totally waterproof, heatproof & anti-UV. However, it is not advisable to put the tiffin carrier into the dishwasher. It will definitely last longer with washing by hand and dried with cloth soon after washing.

Can I store liquid food or soup in the tiffin carrier?

Unfortunately it isn't advised as our tiffin carriers aren't insulated.

What is the Standard variation?

Good for holding food to be consumed at room temperature. Comes in different sizes and tiers, at affordable prices.

What is the Premium variation?

Thicker material. More durable. Good for holding food to be consumed at room temperature. Comes in different sizes and tiers, at affordable prices.

What is the Insulated variation?

Double layered wall. Good for keeping food warm for up to 2-3 hours.

What is the Double Function variation?

Insulated & Spill-Proof (Double Function): Double layered wall with spill proofing. Good for keeping soups and other liquids warm for up to 2-3 hours.

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